Purpose
This guide walks you through the basic steps from opening the CFD screen to placing your first order and checking your position.
Key Concepts
- You need to be logged in to trade.
- A CFD account must be active before orders can be placed.
- Funds must be available in the CFD account.
- Market status and quote availability can affect whether an order can be submitted or filled.
- Positions and order history are checked from the lower trading tabs.
Step-by-Step User Flow
- Log in to your account.
- Open the CFD trading screen.
- If CFD is not active, follow the activation prompt.
- Transfer funds into your CFD account.
- Select the symbol you want to trade.
- Review Symbol Details such as bid/ask, spread, min lot, max lot, step lot, commission, Margin Rate, and max leverage.
- Choose Market or Trigger.
- Select Buy or Sell.
- Enter order value or lot quantity.
- Review the estimated value, margin impact, and order direction.
- Submit the order.
- Check the result in Orders, Positions, Completed Orders, Canceled Orders, or Funding Log.
Cautions and Limitations
- If the market is closed, only limited functions may be available.
- If the current quote is not reliable enough, execution may be delayed, blocked, or retried when a fresh quote arrives.
- Available Balance must be enough for the required margin and any applicable fees.
- Lot quantity must follow the product's minimum, maximum, and step rules.
- Trading conditions can change, so review the order confirmation screen and Symbol Details before submitting an order.
FAQ
Why do I see a login or activation button instead of the order form?
The order form is enabled only after login, CFD account activation, and account funding.
Where do I transfer funds?
Use the transfer flow provided for moving funds into the CFD account.
Where can I check my active position?
Open the Positions tab in the lower trading area.
Where can I check rejected or canceled orders?
Open the Canceled Orders tab. Member-facing messages should describe the reason in plain language.